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Error: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Hello, I just bought a new PC desktop and I want to read the ebooks I already redeemed on my new PC. I installed the software, i.e. Adobe digital editions, on my PC and followed the instructions on your website about computer authorization http://www.campusebookstore.com/SupportFAQ/?bookseller_id=85, but I couldn't add these ebooks to the library and I got this message:


Error: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

 

I re-authorized my older laptop, but now I cannot even open the ebooks on my older laptop. So basically I cannot read them anymore.


Could you help me?

1 Comment

Hi there,


Absolutely. I've converted this into a ticket and our staff will be able to help shortly :)


Thanks!


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