I entered my redemption code and my username and once I agreed with the terms, it mentions that I have already redeemed the ecoursepack.What should I do?
No problem! After you redeemed the code, the product instructions were displayed on screen. Our staff will email you another copy of your product instructions to you directly.
thank you chris! I have downloaded the adobe for my mac. However, I am still not able to access my ebook. Where do I need to go once it has been downloaded?
No problem! Just open the file you received with Adobe Digital Editions. We have a video that demonstrates the entire process on a mac here:
Please let us know if this helps!
thank you chris! i followed the instructions as shown on the video, however i am not able to download the ebook. I click on the link of step 3, and it opens a blank page, and once I click on my downloads, there is no link to the ebook.. what should I do next?
That's very odd... We've gone ahead and emailed the eBook file to you. Please follow the instructions in our separate message!