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Not opening on my Mac or Ipad

I downloaded Adobe Digital Edition on my Mac but it will not open the book i bought.  This is want it is saying:

Error getting License. License Server Communication Problem:


I also tried to open it on my Ipad using Kobo and it also would not open.  Kobo says the file is not supported.  This is extremely frustrating seeing as i paid a lot of money for this ebook.  At this point I wish i had my time back, i would have gotten the paperback.  

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Campus eBookstore Support

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